General QuestionsWhy are your prices so low?
Is there a store I can buy from?
I don't live in
the United States. Can I still order?
I've
placed an order, when can I expect to receive my items?
What is the
difference between retail and oem products?
I'm having
trouble ordering online. What should I do?
What do you consider my
billing address?
How can I check the status of
my order?
Do you print a catalog?
Why was my credit card declined?
Why are your
prices so low?
There are several reasons for our low prices. First, we search for the lowest prices among
several large distributors and pass the savings directly to you. Second, we keep our
overhead low by running a web-based company. And finally, we are not in business to make a
fortune. We are computer enthusiast believe that everyone is entitled to quality parts at
lowest prices.
Is there a
store I can buy from?
If you live in the southern New Hampshire area you can visit our location
in Concord.
I don't live in the
United States. Can I still order?
We can make shipments outside of the United States.
Please send us an
email for these types of orders and we will
contact you for any special procedures/information we may need to complete this type of
order.
I've placed an
order, when can I expect to receive my items?
Items ordered through our online store
will give an indication about the availability in stock and expected
shipping times.
What is the
difference between retail and OEM products?
OEM stands for Original Equipment Manufacturer. OEM products are
usually sold to computer manufacturers such as Dell, Gateway, Etc... Because most OEM
products sometimes do not come with manuals or software, they are sold at a lower price than the
retail version. Many items that are classified as OEM cannot
be sold to the end user unless certain conditions are met.
These conditions usually require the purchase of hardware such as a
new hard drive or motherboard in order to qualify to buy an OEM
product.
I'm
having trouble ordering online. What should I do?
If you are having any problems with our site, please let us know! You can reach the
webmaster by e-mail at
Webmaster. If you can not
order online, we will take your order via e-mail until we can resolve the
problem.
What
do you consider my billing address?
Your billing address is the mailing address on file with your credit card company. If you
submit an address that is different than the one recognized by your credit card company,
your credit card will be declined.
How
can I check the status of my order?
To check the status of your order, send a e-mail to
Sales
Do you print a
catalog?
No. Adrenaline Systems is committed to remaining a Internet-based company. This enables us
to provide more timely information and focus on providing the best online shopping
experience available. The conservation of paper is also an ecologically sound,
cost-effective way to keep our prices as low as possible.
Why
was my credit card declined?
Because credit card companies do not disclose your account information to us, we are
unable to determine why a card has been declined. Contact your bank directly for more
information. To complete your order you must submit a different card or use an alternate
form of payment.
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